Enmacc not only makes your trading processes more efficient. We also focus on communication within your company.
How often does your sales desk ask you about current market prices? For how many customers and colleagues do you have to monitor the market level?
These are all tasks that have to be handled in your trading department in addition to the day-to-day business. That is the end of it!
The “enmarket member” user role enables your sales staff to perform all these tasks independently, system-supported and without additional costs and thus to be even closer to the customer.
only has access to the start page and enmarket as a read-only version
see none of your manual orders or requests
has no access to the deal history
has no knowledge whatsoever of your trading activities
enmarket members can, however:
see the current market level in enmarket at any time
create their own price alerts. These do not appear in your price alarm overview, nor are you informed about their execution.
have access to the mobile iOS app from enmacc and can create price alerts there and are informed directly on the mobile phone when reached. This ensures that they are kept informed of market developments at all times, even at the customer’s premises.
The new enmarket member role in the app view:
Your Company Admin can now give your sales staff access to enmarket. Our Customer Success Team will also be happy to help you. Send our Customer Success Team a short e-mail to firstname.lastname@example.org, chat with us or call us at 089 – 215 415 00!
Automating time-consuming processes for you was an important goal for us from the start. An important part of this is the connection of your trading system with enmacc. Which options can currently be covered for you can be seen in the following overview:
Request Capturing – Requests you receive are transferred directly to your system and can be automatically priced
Automatic Quoting – You can send prices for requests that you receive directly to enmacc
Deal Capturing – Done deals are transferred directly to your system
What does that mean for you and for your daily tasks? Your trading system or even your pricing tool automatically picks up the requests you receive on enmacc and calculates the price for the requested product. You can automatically send this price back to the platform and thus send a quotation to the customer without a manual process step.
This makes it easier for you to process all requests from your trading partners, even in stressful market phases. Thanks to the newly gained speed and comparatively low process costs, you no longer have to prioritise requests, but you can also easily price small volumes, for example.
If the customer then closes at your price, the entire deal is transferred into your system without risk and can be further processed in your back office.
Sounds easy? It is. We’re here to help. Send our Customer Success Team a short e-mail to email@example.com, chat with us or call us on 089 – 215 415 00!