Here at enmacc we value our customer’s opinion and we are constantly aiming to provide the best service for our customers. In order to make sure you get the best out of enmacc, we want to hear from you!
We would like to know what you want to read in relation to our platform. The link below contains a quick survey that will take less than 2 minutes to complete and it would help us greatly direct our blogs to appeal to your interests. Thank you in advance for your participation and your support!
As always, staying true to our motto, “connecting traders”, we want you to get the most from the enmacc platform. This is why we encourage you to upload a profile picture. By uploading a profile picture, you make the chat even more personal and create a community feel on the platform.
How can you upload a profile picture? This is very simple. Under “Settings” -> “User settings” you can add a picture to your account with just a few clicks. Your profile picture should have a minimum size of 500×500 pixels and a maximum size of 5 MB.
If you have difficulties uploading a profile picture? Simply contact our Customer Success Team with a short email at firstname.lastname@example.org, chat with us or call us at +49 (0) 89- 215 415 00!
As you already know, as a trader you can influence what kind of requests you see. The filters in the Deal History help you to identify relevant requests more quickly. By clicking on “apply filter”, all parameters selected by you will only be applied to your relevant tender requests. All filters are displayed below the main register tabs.
Pay regular attention to which filters are set. The system will not inform you of new requests if they fall under the set filters.
Don’t forget to reset your filters! Click on the “reset all filters” button to deactivate all filters at once. To remove single filter options, click on the X of the displayed filter outside the filter options window.
Do you still have questions? – We will be happy to help you. Send our Customer Success Team a short email to email@example.com, chat with us or call us at +49 (0) 89 – 215 415 00!
Jens Hartmann, CEO of enmacc, will be amongst 18,000 visitors as he will represent enmacc at European Utility Week from 12th-14th November 2019 in Paris, France. If you’re in the area, be sure to join him and other top-level European energy experts.
Furthermore, if you want to stay up-to-date about energy related topics, other future events or simply the latest news about enmacc, be sure to follow us on LinkedIn and XING !
If you have trouble finding us on social media, simply contact our Customer Success Team with a short e-mail at firstname.lastname@example.org, chat with us or call us at 089- 215 415 00!
With enstats we inform you monthly about the trading activities on enmacc. In our charts, you can find out everything about the distribution of commodities, of delivery types, market areas, control areas and delivery periods in the month of September on entender.
All graphics result from all entender requests made in October 2019.